At Oak Healthcare, we aim to provide all our service users with the best quality of care. We strive to employ professional and skilled staff who are required to undertake a rigorous recruitment process.
•    Our Head of Quality Care Management ensures that processes are monitored and evaluated to provide a quality service
•    We offer Health and Social Care qualifications to all our employees so that their knowledge of the industry is maintained and always up-to-date
•    Training is provided regularly to keep our staff updated on any changes made by the care service regulators
•    We constantly evaluate our service users’ feedback to improve the service we offer, ensuring that we are able to meet the needs of all our clients
•    Oak Healthcare staff are constantly monitored through spot checks, supervisions and appraisals so that the level of quality remains consistent throughout the duration of the service
•    Oak Healthcare has an internal training department which continuously holds mandatory and optional training opportunities for all carers